The Effective Meeting Skills Workshop is based upon the highly acclaimed course by Joiner Associates "Running Effective Meetings". This workshop brings to the meeting room practical TQM concepts and principles.

Each concept, principle, and skill is introduced in easy to grasp segments, utilizing feedback from participants own experience. A simple, yet highly effective process is introduced to maximize the benefit of each meeting. Templates for various stages of the process are provided to assist participants take back to the workplace the lessons learned during the workshop.

The workshop covers the following topics:

• Viewing the meeting as a process.
• Key roles to effective meetings.
• The purpose and structure of agendas.
• Setting ground rules for repetitive meetings.
• Capturing and tracking action items.

Structured exercises are used to solidify workshop concepts.